PLATFORM FEATURES
Everything your operation needs.
Nothing it doesn't.
Built for landlords and property managers who are done juggling texts, emails, and spreadsheets.
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SMS Intake
Tenants text in naturally. SYNTH captures every message, parses intent, and routes it — no app download required.
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AI Classification
Every request is categorized, prioritized, and summarized by GPT-4o in under 2 seconds. Plumbing, electrical, emergency — SYNTH knows.
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Auto Ticketing
A structured ticket is created in your Airtable base the moment a message arrives. Full history, tenant info, and AI summary attached.
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Emergency Detection
Gas leaks, floods, fires — detected instantly before AI even runs. Tenant gets an emergency reply and you get an alert in seconds.
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Agent Self-Recovery
When something breaks, SYNTH fixes itself. Automatic retry logic, fallback classifiers, and operator alerts ensure zero dropped messages.
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Mothership Monitor
Every deployment monitored 24/7. Real-time uptime, incident history, and instant SMS alerts if anything goes down.